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fios channel realignment boston area - guide incorrect

Last post 08-26-2008, 9:36 AM by csise. 11 replies.
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  •  08-20-2008, 5:51 PM 286825

    fios channel realignment boston area - guide incorrect

    1.       CountryCode
    US

    2.       PostCode
    02478

    3.       ServiceType (cable, sat, ota)
    Cable

    4.       ServiceProvider (name of service provider)
    Verizon

    5.       IssueType (list one)

    A large number of channels are incorrect (new, moved, and changed channels).

    6.       Description (this includes what you’re seeing, and what you’d expect to see)
    Channel lineup provided does not match the actual channel lineup.

    7.       IssueDateTime
    8/20/008 8:00pm

    8.       As much information from the About Guide Listings under the TV Settings section of Media Center:

    1)       ProviderID
    1

    2)       Version
    2687954892

    3)       HeadendName
    Burlington, Verizon Fios Burlington (Digital)

    4)       HeadendID
    MA65123X

    5)       TVSignal
    Digital Cable

    6)       SchemaVersion
    1

    7)       Language
    EN

    8)       StartDate
    8/17/08

    9)       EndDate
    8


    just looking for an update on when verizon fios listings will appear in VMC in boston. thank you

  •  08-22-2008, 9:19 AM 287260 in reply to 286825

    Re: fios channel realignment boston area - guide incorrect

    Hi bostondmb

    I have escalated your issue to the content provider.  I will notify you as information becomes available.

    Thanks

    J


    This posting is provided "AS IS" with no warranties, and confers no rights.
  •  08-22-2008, 7:13 PM 287444 in reply to 286825

    Re: fios channel realignment boston area - guide incorrect

    subscribing....can't tell you how happy my wife and 3yo son where when they found out the past 2days of his Micky Mouse clubhouse and curious george where some 3rd rate gospel channel  :-/

    threw me for a loop whilest trying to record the Pats pre-season game this evening as well, but seeing how that's going I kinda wish it just recorded 3hrs of whatever movie channel they dropped over the HD channel 5

     

    thanks for the heads-up play on this fellas

  •  08-23-2008, 1:19 PM 287601 in reply to 286825

    Re: fios channel realignment boston area - guide incorrect

    Verizon FIOS changed their lineup on the 20th for all of Massachusetts and Rhode Island - all zip codes beginning with 02XXX

    The Zap2it site does have the correct information on their guide listings.

  •  08-24-2008, 7:49 AM 287736 in reply to 286825

    Re: fios channel realignment boston area - guide incorrect

    Seconded.  It's been four days already. 

    Does anyone know what will happen to scheduled shows / series when the channel numbers are changed?  Haven't gone through this before, I assume it's smart enough to know the channel moved?

    Chris

  •  08-24-2008, 8:52 AM 287743 in reply to 287601

    Re: fios channel realignment boston area - guide incorrect

    Venomoose is correct that zap2it.com has been updated which is where VMC gets its info... 

    When I get home I will run through the guide setup again and see if that is all that is needed to fix the lineup issue.

    If someone wants to try in the mean time and report back that'd be awesome too!

     

     

  •  08-24-2008, 12:31 PM 287780 in reply to 287743

    Re: fios channel realignment boston area - guide incorrect

    bostondmb:

    Venomoose is correct that zap2it.com has been updated which is where VMC gets its info... 

    When I get home I will run through the guide setup again and see if that is all that is needed to fix the lineup issue.

    If someone wants to try in the mean time and report back that'd be awesome too!

     

    confirmed that zap2it has the correct lineup.

    went through the guide setup for FiOS Burlington Digital (for 02053), MCE and VMC still have the old lineup in the guide...which is a bit dissappointing :-(.  in the meantime I have manually re-mapped the 3 channels my sons shows record on so I won't waste bits on 5hrs of gospel videos....

    when I cut over from comcast to Fios and resetup the guide all my recordings automagically remapped so hopefully the same happens this time when MC/VMC (eventually) get the right guide data.

  •  08-24-2008, 7:59 PM 287898 in reply to 287780

    Re: fios channel realignment boston area - guide incorrect

    bostonbullit:

     

    confirmed that zap2it has the correct lineup.

    went through the guide setup for FiOS Burlington Digital (for 02053), MCE and VMC still have the old lineup in the guide...which is a bit dissappointing :-(.  in the meantime I have manually re-mapped the 3 channels my sons shows record on so I won't waste bits on 5hrs of gospel videos....

    when I cut over from comcast to Fios and resetup the guide all my recordings automagically remapped so hopefully the same happens this time when MC/VMC (eventually) get the right guide data.

    I wiped the files the contain the guide info and reloaded to have the same stale data.. I noticed the version info is the same as my initial post above...

    so without knowing anything about the process, my guess is zap2it only recompiles a new guide for download once or so per week and we will be getting it upon the next rebuild...

    let's hope it is soon.

    i believe the remapping for you will happen automatically since the station call letters are what the recordings are mapped to.

    thanks for the testing... 

  •  08-25-2008, 5:08 PM 288181 in reply to 286825

    Re: fios channel realignment boston area - guide incorrect

    starting to get a little annoyed here  :-/
  •  08-25-2008, 5:13 PM 288184 in reply to 288181

    Re: fios channel realignment boston area - guide incorrect

    bostonbullit:
    starting to get a little annoyed here  :-/

    agreed
  •  08-25-2008, 8:53 PM 288227 in reply to 288184

    Re: fios channel realignment boston area - guide incorrect

    OK guys... we are back and running... go do a manual update of your guide and you will get fresh data including the new channel lineups...

    thanks csise!

  •  08-26-2008, 9:36 AM 288349 in reply to 288227

    Re: fios channel realignment boston area - guide incorrect

    Good to know that things are functioning again.  Let me know if you see any issues with the channel lineups.

    Thanks

    J


    This posting is provided "AS IS" with no warranties, and confers no rights.
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