1.       CountryCode
UK

2.       PostCode
BB8

3.       ServiceType (cable, sat, ota)
DVB-S/DVB-T

4.       ServiceProvider (name of service provider)
FreeSat/Freeview

5.       IssueType (list one)

Guide data is not showing series information for numerous programs

6.       Description (this includes what you’re seeing, and what you’d expect to see)
The example for this entry is BBC Three: Spooks: Code 9 - no series information exists, therefore pressing record button twice, instead of selecting to record the series, turns the recording off.

7.       IssueDateTime
10th Aug 08 21:00 - 21:50
10th Aug 08 21:50 - 22:40
17th Aug 08 21:00 - 21:50

8.       As much information from the About Guide Listings under the TV Settings section of Media Center:

1)       ProviderID

2)       Version

3)       HeadendName
DVB-S Astra 28.2 East/Digital Terrestrial

4)       HeadendID
250282/120086

5)       TVSignal
DVB-S / DVB-T

6)       SchemaVersion

7)       Language
EN

8)       StartDate
5th Aug 08

9)       EndDate
22nd Aug 08

 

---

AMD64X2 6000+ | 3Gb Ram | 750Gb Maxtor SATA | 200Gb Samsung Spinpoint for Vista | ASUS M2N-SLI Deluxe | FloppyDTV + Dragon CAM | Pinnacle 7010ix | XFX 8600GT Silent Video Card | LG Blu-ray/HD DVD Drive | Xbox 360 | Arcsoft Total Theatre

Hi Tony_Park

I have escalated this to the content provider.  I will let you know as information becomes available.

Thanks

J

---

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi, did you have this data error before upgrading to TV Pack?

I ask because I've started looking for bits to upgrade to TV Pack myself from MCE2005, and on my setup with Virgin Media the series info for this programme is working fine. Obviously I don't want to take a step back by upgrading.

 

---

MCE2005 (Reluctantly decided not to upgrade to TV Pack - will see if 7MC fixes the issues) | AMD64X2 3600+ | 1Gb Ram | 3x500Gb SATA | Hauppauge PVR150 | nVidia 7300LE silent GPU | Pig ugly big black case | Virgin Media cable | Xbox 360 wired extender

Hi Mark,

not sure, this is a new series, and therefore its not possible to say!

Thanks
Tony

---

AMD64X2 6000+ | 3Gb Ram | 750Gb Maxtor SATA | 200Gb Samsung Spinpoint for Vista | ASUS M2N-SLI Deluxe | FloppyDTV + Dragon CAM | Pinnacle 7010ix | XFX 8600GT Silent Video Card | LG Blu-ray/HD DVD Drive | Xbox 360 | Arcsoft Total Theatre

OK, fair point. I'll keep shopping for a Freeview card then!

Thanks

 

---

MCE2005 (Reluctantly decided not to upgrade to TV Pack - will see if 7MC fixes the issues) | AMD64X2 3600+ | 1Gb Ram | 3x500Gb SATA | Hauppauge PVR150 | nVidia 7300LE silent GPU | Pig ugly big black case | Virgin Media cable | Xbox 360 wired extender

See this thread: http://thegreenbutton.com/forums/thread/285292.aspx

Does seem to be a problem with series data with the TV Pack.

 

---

MCE2005 (Reluctantly decided not to upgrade to TV Pack - will see if 7MC fixes the issues) | AMD64X2 3600+ | 1Gb Ram | 3x500Gb SATA | Hauppauge PVR150 | nVidia 7300LE silent GPU | Pig ugly big black case | Virgin Media cable | Xbox 360 wired extender

Yes it is a TV Pack problem, i an a few others on dvb-t and dvb-s are having the same problem, seems like it may be related to the new in-line guide data system, though changing the guide source to be the downloaded epg doesn't seem to fix it.

I have experienced in on BBC One, BBC Three, E4, More 4 to mention a few, it seems to mostly effect programs that are weekly rather than a couple of times a week.

Very odd, though i guess we are going to be told it's due to us running unsupported software at the mo, though i guess it will need to be sorted by the time the OEMs start shipping systems with the Tv Pack, though i guess this may be via an update that we may or may not get. I am unsure as to how media center updates will work now that it has been forked.

Maybe one of the kind gents at MS could enlighten us?

Cheers

Gareth

---

Sony VAIO VGX-XL100 - Vista Home Premium
Intel PentD 920, 1GB Ram, Gforce 6600 128mb, Sigmatel HD Audio CXD9872RD, Nova-T-500, Aver A16C DVB-T, 1x250GB, 1x200GB
Drivers:
Nvidia 6600-160.03(Beta), Sigmatel-6.10.0.5290, NovaT-4.3.25080.0, A16C-3.6.0.7

Thanks gazzer82. I really want to upgrade to TV Pack, but this is a showstopper for me. Series records are used all the time in my household, I can't afford the earache from this breaking.

I could kinda understand it if using the in-band EPG, but not using the downloaded guide as surely that's the same as pre-TV pack?

 

---

MCE2005 (Reluctantly decided not to upgrade to TV Pack - will see if 7MC fixes the issues) | AMD64X2 3600+ | 1Gb Ram | 3x500Gb SATA | Hauppauge PVR150 | nVidia 7300LE silent GPU | Pig ugly big black case | Virgin Media cable | Xbox 360 wired extender

What is the status of this issue? Has anyone managed to get a fix for it or successfully change their guide data back to download?

Thanks

I to am having the same problem. I'm not sure if I should revert back to pre TVpack to get back my series record or stick with the TV pack with the much better guide and interactive buttons

---

Dees Fancy Dress for Great Christmas and New Year Costumes

Hi Guys

The issue with the TV pack verses series record is due to the way we identify series (no more fuzzy logic).  I am working with the content provider to get this straightened out.  I will keep you posted.

Thanks

J

---

This posting is provided "AS IS" with no warranties, and confers no rights.

What was the reason for removing the fuzzy logic? Series record seemed to work so well before. :( Now its useless.

Oh well at least us Gamma testers will have caught all these little bugs before they hit consumerville, how convenient that a leaked final release with lots of bugs still to be found accidentally found its way here ;)

On the fuzzy logic front it does bring to mind the old adage, if it aint broke don't fix it!!

---

Sony VAIO VGX-XL100 - Vista Home Premium
Intel PentD 920, 1GB Ram, Gforce 6600 128mb, Sigmatel HD Audio CXD9872RD, Nova-T-500, Aver A16C DVB-T, 1x250GB, 1x200GB
Drivers:
Nvidia 6600-160.03(Beta), Sigmatel-6.10.0.5290, NovaT-4.3.25080.0, A16C-3.6.0.7

I'm not sure everyone would agree with you on that gazzer. Though I do realize there are new issues to resolve with the data we receive, it will increase the quality of our data vastly.

As for your reports driving the resolution, I would never say that they are not a great source for finding problems, however many of these issues have been identified and we have been working very hard with our provider to fix them for some time. We do however escalate issues reported here immediately so we can try and fix any issues poeple are currently seeing.

Thank you as always for posting your findings as we continue to do everything possible to make the EPG more reliable and accurate.

---

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi All

Content provider is reporting this issue should be resolved.  Please let me know if you continue to see problems.

Thanks

J

---

This posting is provided "AS IS" with no warranties, and confers no rights.