I can't watch any HDTV channels since last Thursday when Verizon changed their whole channel lineup. Any response or follow up to these posts?

http://thegreenbutton.com/forums/thread/279770.aspx

http://thegreenbutton.com/forums/thread/278303.aspx

http://thegreenbutton.com/forums/thread/266601.aspx

Here is a list of the new channels for NJ: http://www22.verizon.com/Content/FiOSTV/Channel+Lineup/Channel+Lineup.htm?zipCode=07078

 

Hi mrloopy

please provide the headend you are using.  You can find this information by going to Task - Settings - TV - Guide - About guide listing.  I need the ID: to escalate your issue.

Thanks

J

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Sorry, it's 49738311/189830987

It looks like there was some attempt to update the guide, but it screwed it up. The channel ranges are now correct except that a bunch of channels are doubled (i.e. the channel is listed twice in the guide (e.g. FSC 520 is listed twice).

Also, HBOHD is listed as ch 901 in the guide when it should be 900. 900 is currently listed as VODDM. Whenever I try to tune to 900, Live TV simply shows the last TV channel tuned. I've actually got three listings in the guide for 901 - HBOHD, HBOHDP, HBOHD (again).

So the guide's pretty screwed up right now...

From the Verizon website, I see the channels listed the same as are in the EPG. You state HBOHD should be listed as 900, but on the Verizon site, it's defined as 901.

 

HBO HD	Channel
HBO HDTV 899 HBO HD [West] 901 VIDEO ON DEMAND Channel FiOS Video On Demand 900

HD Movies	Channel
HBO 2 HD 902 HBO 2 HD [West] 903 HBO Signature HD 904 HBO Signature HD West 905 HBO Family HD 906 HBO Family HD West 907 HBO Comedy HD 908 HBO Comedy HD West 909 HBO Zone HD 910 HBO Zone HD West 911 HBO Latino HD 912 HBO Latino HD West 913

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This posting is provided "AS IS" with no warranties, and confers no rights.

Hi Chris,

You are right - Verizon sent out a flyer that had all the channel lineups on it and it doesn't match the online version. On the flyer, it has 900 as HBOHD.

I built a new system and the channel lineups seemed correct. However on my main system, everytime I redo the TV settings, it keeps showing two 901 channels. Is there anyway to delete the guide data completely so it doesn't retain anything next time I set it up?

Thanks!

Have you tried going through TV Setup again? That should clear it. If it does not, I can walk you through some steps which will completely delete your db.

_C

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Yep, did TV setup from scratch. Still retains the old guide. If you can let me know how to delete the db, that would be great.

Thanks.

Hi mrloopy

We are getting reports that Verizon channel lineup issues should all be corrected.  Please let me know if you are still seeing issues.

Thanks

J

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This posting is provided "AS IS" with no warranties, and confers no rights.