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ExpressVu PBSHD (east/west) - Incorrect listings

Last post 06-25-2008, 9:17 AM by jdg70. 13 replies.
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  •  02-19-2008, 11:17 AM 244678

    ExpressVu PBSHD (east/west) - Incorrect listings

    Canada - V6J1Y1

    Satellite

    Canada (West), Bell ExpressVu (Digital)

    Version: 2672285312

    Headend: 28528220  

    HeadendId: 0008999X

    Channels:

    819 - WGBHDT

    824 - KCTSDT

    These are listed as PBSHE and PBSHW (PBS High Def East and West) on the Expressvu satellite guide display on my set top box.

    The media center listings have shows that do not coincide with the real listings for these 2 channels.

    Example: Feb 19, 11am: Both channels are really playing "HD - History Detectives".

    The Media center lists 819 as "Word World" and 824 as "Sesame Street".

    All other times are wrong as well for these 2 channels. 

     

     

  •  02-20-2008, 7:53 AM 244937 in reply to 244678

    Re: ExpressVu PBSHD (east/west) - Incorrect listings

    Hi jdg70

    I am investigating your issue and will reply when information becomes available.

    Thanks

    J


    This posting is provided "AS IS" with no warranties, and confers no rights.
  •  02-21-2008, 1:20 PM 245330 in reply to 244937

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    Hi, I found 2 more channels that are incorrect:

    811 - RUSH

    812 - EQUATOR

    These are 811 - RUSH and 812 - EQATR on my satellite STB, but the shows are different (at all times)

    Example: 2pm today:

    811 Rush - "Metro BMX Jam" should be "HD- Grr TV"

    812 EQUATOR - "Journeys of the Heart: Peru" should be "HD- Heavenly Maidens Dance Again"

     

     

     

  •  02-22-2008, 9:59 AM 245512 in reply to 245330

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    Hi jdg70

    I downloaded the guide for your area and the channels listed the correct call signs for the channels you have listed.  As for the guide information being incorrect do you know of a web site that I can use for a reference for the miss matching guide information?

    Thanks

    J


    This posting is provided "AS IS" with no warranties, and confers no rights.
  •  02-22-2008, 4:11 PM 245599 in reply to 245512

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    Hi,

    Yes, the channel numbers are correct, but the schedule is not.

    For 811 - RUSH  and 812 EQUATOR, the correct listings are here (in eastern time):

    http://www.hifihdtv.ca/schedule.php

    They are also correct on msn.ca for ExpressVu Satellite West Coast.

    http://entertainment1.sympatico.msn.ca/TV_Guide/TVListings/

     

    For 819 - PBS HD East  and 824 - PBS HD West, the correct listings are on the bell.ca web site (the satellite provider): on the "Whats on tonight" grid listings.  You can select time zone at the top. 


    http://www.bell.ca/shopping/PrsShpTv_IPG.page

     

  •  03-03-2008, 10:19 PM 247967 in reply to 245599

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    Any news?
  •  03-20-2008, 11:21 AM 251307 in reply to 247967

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    The 2 PBSs seem to have been corrected, but RUSH and EQUATOR are still incorrect.
  •  03-21-2008, 2:38 PM 251575 in reply to 251307

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    Sorry for the delay jdg70

    You issue is being investigated.  I will let you know when I get a response.

    J


    This posting is provided "AS IS" with no warranties, and confers no rights.
  •  04-23-2008, 11:39 AM 258494 in reply to 251575

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    A month later but RUSH and EQUATOR are still incorrect.

     

     

  •  05-29-2008, 8:51 AM 265693 in reply to 258494

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    Another month and 811 RUSH, and 812 EQUATOR still have the wrong listings.   This is very painful when trying to record things.   The correct canadian schedules are still here:

    http://www.hifihdtv.ca/schedule.php

     

    Zap2it had no problems adding TLCHD yesterday.  Why can't it get these 2 right?

  •  05-30-2008, 12:39 PM 265904 in reply to 265693

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    Sorry about that jdg70 I was told this had been corrected.  I will send this to the content provider again.

    J


    This posting is provided "AS IS" with no warranties, and confers no rights.
  •  06-11-2008, 11:08 AM 267867 in reply to 265904

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    Thanks.  811 and 812 seem to have finally been corrected.

    They are now RUSHC and EQUATRC,  the C indicating Canadian listings I presume.

    However 810 OASISC does not have the correct listings even though it has the "C".  They are sort of close, with many of the right program names, but the wrong program descriptions.

    Example: Wed June 11, 2pm PST:  Guardians of nature - French Gyuana

    But it should be: Guardians of nature - La Loire-Atlantique

    3pm: Wild Secrets - The Snare Islands

    But it should be: Wild Secrets - Lion: Mane Secrets

    And on and on for all the other programs.

     

    The correct info is on http://www.hifihdtv.ca/

    The info is also correct on tvguide.sympatico.msn.ca

     

    Can something be done? Thanks.

     

     

     

     

     

     

  •  06-20-2008, 10:35 AM 269370 in reply to 267867

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    Hi jdg70

    Come on it was like pulling teeth just to getting RUSH and EQUAT working for you...............  I will do my best but don't bet your lunch money on a quick turn around.

    J


    This posting is provided "AS IS" with no warranties, and confers no rights.
  •  06-25-2008, 9:17 AM 270109 in reply to 269370

    Re: ExpressVu PBSHD (east/west) + more - Incorrect listings

    It looks to be mostly correct now, maybe they fixed it by themselves.

    This issue can be closed now. Thanks.

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