Hello,

Every day I have the same problem.  Media Center extender running from my xbox 360 crashes after about 2 minutes of watching TV.

The computer doesnt lock up and the xbox doesnt lock up.  Once I restart for the day, it works flawlessly until the next day I come home from work.

Here is the error from event viewer (same error every day) ---


 Log Name: Media Center
Source: McrMgr
Date: 11/21/2007 8:31:13 PM
Event ID: 113
Task Category: None
Level: Information
Keywords: Classic
Description:
Windows Media Center Extender session established.

I am running v2 of the october update to no avail.  I am at a complete loss as of what to do.  This is completely repeatable and predicatable and FRUSTRATING.  I have to go into the 360 dashboard and restart media center and wait forever for it to reconnect since it restarts media center.


The system my media center runs on is rather simple-

ASUS P5N32-E SLI (Nvidia 680i board)
Intel E6850 3GHz core 2 duo CPU
150x2 Western digital raptors in raid 0 (for system)
500GB Seagate 7200.10 for TV show recordings
Dual ATI 650 PRO tuners to tune OTA HD signal



Please help!

irev210 - Can you please tell me what happens on the Xbox 360 when it freezes? Does it exit to and error? Is so please provide the exact error you are seeing.

The event you listed is an informational event and is reporting that the Extender was able to connect to the PC.

Are there any other events when this occurs?

Is your PC configured to use standy?

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This posting is provided "as is" with no warranties, and confers no rights.

I have the exact same problem.  I go to watch a recorded program under Media center on my x360 and it gets a few minutes into the program when it freezes.  The xbox 360 is unresponsive to any media center input (stop, play, any of the xbox 360 face buttons).  Except, you can still bring up the dashboard and exit back to the dash.  So, the xbox 360 itself isn't locked up / frozen, but the media center functionality is. 

My vista (32 bit install) PC is still running fine as is Media Center on the PC.  

At this point, even if I power cycle the xbox 360 I cannot re-connect to Media Center on the PC.  When launching Media center on the 360 again it goes to the black screen with the Media center logo and the blinking white progress dots saying "connecting" but it never connects.  The only way to successfully reconnect the x360 as a media center extender is if I power cycle my Vista PC.  At that point the x360 will reconnect but upon playing any recorded TV programs, it will freeze up again.  uggh.

Any assistance is appreciated!

 

mwyblitzguy - Did this start happening recently? Does this only occur on Recorded TV?

Do you see any system or application events in the eventvwr when this occurs? (right click My Computer --> Manage. Select Event Viewer --> Windows Logs)

How does your PC connect to the network? How does your Xbox connect to the network?

What is the make and model of your Media Center PC?

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This posting is provided "as is" with no warranties, and confers no rights.

Yes, this is a recent occurance, things used to work great.   Haven't really exercised every option so I'm not sure if it's just recorded TV.  I'll give it a shot. 

Also haven't looked at any events / logs.  I'll check tonight

Both the PC and X360 are connected via hard cable (no wifi). 100Mbs LAN

My PC is custom built:

Motherboard: ASUS P5N32-E SLI LGA 775 NVIDIA nForce 680i SLI ATX Intel Motherboard

4GB Ram

Video Card: XFX PVT80GGHE4 GeForce 8800GTS 320MB 320-bit GDDR3 PCI Express x16

CPU:Intel Core 2 Duo E6600 Conroe 2.4GHz LGA 775 Processor Model BX80557E6600

OS: Windows Vista Ultimate.

I recently had issues accessing my CD drive when I installed the latest iTunes.  (doesn't play nice with Nero).  I uninstalled it and reinstalled and things seemed to be fine.  Also, I'm running Norton Internet Security suite 2008 edition. 

 

Did some searching on the web.  Saw someone else that had the same problem and they said they removed the HDD from their xbox360 and then the media center function wouldn't lock up. 

I just tried it and it worked great.  Watched about 60 minutes of recorded TV on my x360 as an extender and it worked fine the whole time.  no lock-ups.

A few more notes.  I have 2 xbox 360's.  One premium box and one elite box.  The lock up occured on both systems so I'm confident it wasn't a hardware issue with the unit(s) themselves.  And, I don't think there's anything wrong with the hdd's on the x360s.  They work fine for save games and downloaded content (tv shows purchased from xbox live).

Maybe the HDD's have fragmented?  But if you can use the media center functionality without the hdd attached to the xbox 360 then what does it even do with the HDD in media center mode when it is attached? 

Still all very confusing.  Glad I can watch the shows again, but not happy I have to detach the HDD now in order to make it work.  I'd still love to get it working the way it used to again.

Scratch that.  Tried it again tonight without the HDD hooked up to the x360 and it sitll locked up.   Frustrating!

 

Just checked event viewer and had two Errors around the time of lockup:

Faulting application ehshell.exe, version 6.0.6000.16386, time stamp 0x4549b55e, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id 0x10a8, application start time 0x01c8395b98d399f2.

Faulting application mcrmgr.exe, version 6.1.6000.16551, time stamp 0x46d4dc9e, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000005, fault offset 0x0003b15f, process id 0x1404, application start time 0x01c8395b98946e12.

 

mwyblitzguy - Can you please make a temporary folder and copy all your recorded tv programs into it. Then place back in a single TV program and try to reproduce your issue again? If the TV program plays without issue, please add in another program and try again.

Please report back what you find.

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This posting is provided "as is" with no warranties, and confers no rights.

I have this same issue, playback stops between 2-20 minutes, once I actually got to about 50 mins into a show and then it stopped! The Xbox goes blank and eventually says no signal, I tried reseting xbox but this doesnt help it will say video error after I try to open another recorded show or live tv. I have to actually reboot the Vista MCE pc. The first time this happend after the reboot the program finished playing, but recently even if I reboot I cant finish a program! This is so frustrating I am ready to get an Apple TV and so so long to Microsoft!

Did anyone find a solution to this???

Thanks!

I dont know if I am the only one still having this problem, but I did figure out removing Vista SP1 fixes it!!! The problem is vista SP1 fixes another issue that I was having, but without being able to playback the the XBOX 360 the first problem does not matter. So I guess for now I will leave SP1 uninstalled!

Just wondering if any found a fix to this problem. Did a silly thing and installed SP1 on a system that was working well and everytime we watch recorded TV we get 5-20 minutes in, te screen freezes, get a no signal error.

If I restart the Xbox, I get a message saying "Some files require to play this file are missing" and I need to restart the main MCE PC.

Any suggestions, would be appreciated. Going to try without SP1.

Andrew

I still do not have a fix for this problem.  It still exists on both of my xbox 360s when used as extenders.  After 2 minutes playback will freeze.....I must disconnect...wait a bit...and then reconnect.  After that playback works fine.  This problem exists with any playback (i.e. Audio), not just recorded TV.  Please help!

Have you tried pressing the green start button?  My 360 locks up every time at startup.  By pressing and holding the green button for about 3 to 5 seconds, it unlocks the 360 and allows it to work normally.

John

Providing a crash report, if one exists, may help in troubleshooting your problem.  To collect this information, in Vista, navigate to the Control Panel-->System and Maintenance-->Problem Reports and Solutions-->View Problem History.  (Note in Classic View choose Problem Reports and Solutions-->View Problem History.)

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This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks,
Karri LaBree [MSFT]