missing netflix icon in VMC after install solved

Last post 02-06-2010 1:58 PM by ZJDon. 15 replies.
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  • 05-21-2009 9:34 PM

    missing netflix icon in VMC after install solved

    I installed the official microsoft/netflix plugin from in VMC. After everything was installed, I had no Netflix icon. Netflix was unable to troubleshoot, and Microsoft was unwilling because I had an OEM VMC.

    This solution will wipe ALL of your scheduled recordings, your music, video, and pictured META information. Your actual pictures, music & video will still be there; your previously recorded shows will still be there, and you WILL need to add ALL your scheduled recording again.

    On my P4 2.3Ghz non-HT single core with 2GB cheap ram and a ghetto old hard drive, this process took 45 minutes, and about 15 minutes to reprogram my recordings and add the pix and muzak.

    Here are the steps to resolution:

    1. uninstall the netflix plugin and silverlight from the programs list in the control panel.

    2. delete everything in the %ProgramData%\Microsoft\eHome directory.

    3. reboot.

    4. launch VMC.

    5. setup VMC again by going to: Tasks -> settings -> General -> Windows Media Center Setup -> Run Setup Again.

    6. Curse Microsoft while you setup your zip code, tuners, display, monitor, and download the guide.

    7. reboot.

    8. launch VMC.

    9. click on the netflix tile next to recorded tv.

    10. follow the prompts to donload/install netflix and silverlight.

    11. when done, it will restart and you click on netflix again.

    12. enter your email and assword ... enjoy!

    13. Curse Microsoft again for not helping me, and making me do everything under the sun in two days to solve this.

    I did a bunch of other stuff before these steps, but I think this is what did the trick. If it still doesnt work, I can let you know what other stuff I did before these steps.

    AMD 64 X2 3800+ | 2GB PC2700 Samsung 2.5-3-3-7 512MBx4 | 2x Hauppauge HVR-1600 | Seagate 16MB/320GB sATA x2 | Windows 7 Pro | GeForce 6800 GS 256MB | Sony Bravia KDL-40S2000 40" Monitor
  • 05-22-2009 5:27 PM In reply to

    Re: missing netflix icon in VMC after install solved

    Would you mind posting what you did before those steps?
    I've gone through what you have listed (I still have to redo the guide listings...grr...my biggest arch-enemy with Media center), and am still getting nothing.
    Thanks, dude!
    Dan
  • 05-23-2009 5:30 AM In reply to

    • Muaddib
    • Top 200 Contributor
    • Joined on 05-09-2007
    • Pearland, TX
    • Member

    Re: missing netflix icon in VMC after install solved

    Well done sir.  Thank you.
  • 05-23-2009 8:15 AM In reply to

    Re: missing netflix icon in VMC after install solved

    I don,t know if any of these made a difference, but here are the steps I performed before the ones listed above:

    1. run the following command from a cmd window: "C:\windows\ehome\mcupdate.exe -u"

    -----------------

    1. sfc /scannow

    2. chkdsk /x

    3. bcdedit -debug off

    4. net localgroup administrators NetworkService /ADD

    -----------------

    1. Uninstalled KBs 951698, 951978, 951847 (these updates were not installed on a system that it was working on.)

     

     

    AMD 64 X2 3800+ | 2GB PC2700 Samsung 2.5-3-3-7 512MBx4 | 2x Hauppauge HVR-1600 | Seagate 16MB/320GB sATA x2 | Windows 7 Pro | GeForce 6800 GS 256MB | Sony Bravia KDL-40S2000 40" Monitor
  • 05-27-2009 11:24 AM In reply to

    Re: missing netflix icon in VMC after install solved

    Can those of you who are missing the tile try running

        C:\windows\ehome\mcupdate.exe -u

    from a command prompt, then restarting ehshell once the mcupdate.exe process has finished running? You can start Task Manager (Ctrl-Shift-Esc) and click on the processes tab to see if it is still running.Obviously you should replace C: with your Windows drive if you didn't install to C:.  Thanks,

    Jeff

    This posting is provided "AS IS" with no warranties, and confers no rights.
  • 05-27-2009 3:18 PM In reply to

    Re: missing netflix icon in VMC after install solved

    Ok Jeff,
    I tired that, no joy.

    I could not get media center to stop crashing after I added the netflix tile. I restored to an earlier time, and the netflix tile went away. it never came back.
    I figured it had to be an update that brought it, and restoring to an earlier time would require that update to be reinstalled, but that did not happen.
    I tired loading the netlix install package from a link, and it did install netflix, sillver light, and said it was successful, but I have no netflix tile in WMC. I do have other stuff now in WMC that was not there before the direct install, like sports, etc, but alas, no netflix tile...
  • 05-29-2009 8:17 AM In reply to

    Re: missing netflix icon in VMC after install solved

    Jeff:

    Tried this and still no love. This is very frustrating, except for deleting everything in the ehome directory (this cannot possibly be necessary) I have been unable to get this to show up. I should mention that the Sports Channel does show up. Also note that this is a Sony computer with WinDVD installed by default, and there is a WinDVD tile between the Sports Channel and the Recorded TV tile (where I think Netflix should be) could this be an issue.

    Thanks for any help.

    Dave.
  • 06-08-2009 7:29 PM In reply to

    Re: missing netflix icon in VMC after install solved

    No luck here as well. I also have another applicatin (CinemaNow) installed to the left of Recorded TV.

  • 06-17-2009 5:59 PM In reply to

    Re: missing netflix icon in VMC after install solved

    Hi Jeff, I tried Zeke_D's method in his first post. That didn't work for me, but when I read his second post about running this command  C:\windows\ehome\mcupdate.exe -u ...that did the trick.
  • 08-07-2009 5:30 PM In reply to

    Re: missing netflix icon in VMC after install solved

    Hi

    I had netflix working perfectly fine in VMC (with TV Pack) a few weeks ago but now I don't have the netflix tile anymore (no idea why it's missing, maybe I lost it when I rescanned the QAM channels?)

    It appears that it is installed and that the only thing missing is the tile. The mcupdate -u does not seem to help. Is there a file somewhere or a registry entry that I could manually edit to solve the problem without having to delete everything in the ehome folder?

    Thanks

  • 09-27-2009 3:08 PM In reply to

    Re: missing netflix icon in VMC after install solved

     I have the same problem.    I have 3 machines, and 1 of them it just will NOT re appear.   No matter what I do.   Blah...

  • 09-30-2009 5:45 PM In reply to

    Re: missing netflix icon in VMC after install solved

    Still missing for me too...
  • 10-18-2009 1:18 PM In reply to

    Re: missing netflix icon in VMC after install solved

    have any of you checked the regional settings- see the microsoft help article below -------------http://support.microsoft.com/kb/972496------------
  • 10-23-2009 5:11 PM In reply to

    Re: missing netflix icon in VMC after install solved

    I upgraded (in-place) to Windows 7 and Netflix is now working fine. So far it is my impression that Windows 7 is more stable than Vista with TV Pack and worth the jump.
  • 12-06-2009 11:13 AM In reply to

    Re: missing netflix icon in VMC after install solved

    Thanks Zeke_D.  This worked on W7MC as well. I was missing Sports, Netflix and Internet TV add-ins though they were in my installed programs list.  Good job!  This is the solution that worked after trying every other W7MC suggestion I could find.  Removing silverlight and emptying the eHome directory must be the critical steps. 

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