1.       CountryCode
US

2.       PostCode

40204

3.       ServiceType (cable, sat, ota)
Cable

4.       ServiceProvider (name of service provider)

DirecTV

5.       IssueType (list one)

Guide data not refreshing on-time

6.       Description (this includes what you’re seeing, and what you’d expect to see)

Guide is now only "Refreshing" data average of 1x/wk. Removing ehome/EPG/* and re-downloading the guide and/or "set up guide listings" returns the same amount of data, as does my laptop that has a tuner card, so seems to be listings problem and not local.

7.       IssueDateTime

Current as of 08/21/2008, 16:37EDT

8.       As much information from the About Guide Listings under the TV Settings section of Media Center:

1)       ProviderID
1

2)       Version
2687954892

3)       HeadendName

Louisville, DIRECTV Louisville

4)       HeadendID
DITV529-

5)       TVSignal
Set-top box

6)       SchemaVersion
1

7)       Language
EN

8)       StartDate
8/17/2008

9)       EndDate
9/1/2008

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Beyond being annoying as a recurring problem that's been on-and-off for all of 2008, this is especially annoying during the Olympics, as rain delays change schedules for some events, and is causing me to miss recordings on some channles, such as DSC, due to line-up changes not being received.

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-- jcf

Hi jcf

I download the guide for your area and you have the latest guide.  I am still investigating and I will let you know what I find.

Thanks

J

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This posting is provided "AS IS" with no warranties, and confers no rights.

csise:

Hi jcf

I download the guide for your area and you have the latest guide.  I am still investigating and I will let you know what I find.

Thanks

J

Any traction on this? From a look at forum posts, I'm not the only one seeing this...

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-- jcf

hi jcf

Yes.  Traction is being applied.  If all goes well you should have a new guide in the next day or 2.  If all don't go well ... Let's just say the everything should go well.

Thanks

J

---

This posting is provided "AS IS" with no warranties, and confers no rights.

csise:

hi jcf

Yes.  Traction is being applied.  If all goes well you should have a new guide in the next day or 2.  If all don't go well ... Let's just say the everything should go well.

Hah! Understood...

Thanks for the update. I'll be sure to squawk if it's not fixed by when I get home late Wed night. ;)

---

-- jcf

Works now, thanks!

---

-- jcf

Good to hear you are back online.  Let me know if you see any other issues.

Thanks

J

---

This posting is provided "AS IS" with no warranties, and confers no rights.