Yes you can tell if the card is working from the network window when you click on the tuner and then when the browser opens you click on "card" and then check Host ID. It should read with your host number and cable card id number (not the letters that are on the card) if the card has been authorized it should say it's been authorized on this page. Now I only have experience with the SA cards and it sounds like you have Motorola cards and hosts so the other aps will be different and have different values. When you initially posted the CA page, the second tuner was "short" compared to the first tuner which would look like it wasn't authorized or some other problem.

It may be you have to a replacement cable card for the second tuner. It sounds like it was doing everything it's supposed to without a card installed. That would point to a pairing problem or a bad card. Once a card has been activated it's kinda hard to reset them without reflashing them.

You can try what I've had to do with tv sets that won't reset. That's a total shut down and since you have internal tuners it would mean shut down, unplug the computer, removed the cable cards, remove the tuner cards. Restart with the cards out, shut down, put the tuner cards in (without cable cards) restart. Shut down, install cable cards and then go through tv set up. The host numbers should turn up in Media Center.

If you do this, make sure you mark the cable card and tuner. Do not swap them since that will swap the host and cable card ID numbers and the cable system will not be able to hit the card and I think the system flags the card as bad or stolen and then it has to be replaced. If you put them back in where they came from, then you should be able to get a hit from the cable company (we can do it on automated dial in to Time Warner through the voice prompts and it automatically sends hits to all the item on your account).

The external tuners are easier to reset and troubleshoot since you can just unplug the power supply and force a reboot/reset without having to remove anything. Remember that both lights must be green to show that the tuner is working and the cable card is working. If one is red or flashing it's a signal that the card didn't start or get an IP address or get authorization. If the card is out only one light should be lit and it should be green.

To get your other tuners to work (after you get this working) I think you'll have to do the registry hack for multiple tuners and I don't now if the guide will work without TV Pack 2008 installed.

John

---

XPS420: Quad, 4 Gig, 650/1T internal, 3 eSata
Dual ATI Cable Cards (SA-800 M)
T-W W Valley (LA)
ATI Radeon HD3870 (DVI/HDMI)
3 Maxtor NAS (320/500/1T)
2 XP, 1 Macintosh X (10.4.11), HP 280N extender, Linksys DMA2100, DMA2200
Promise Ns4300 Raid 5

JohnW248:

Yes you can tell if the card is working from the network window when you click on the tuner and then when the browser opens you click on "card" and then check Host ID. It should read with your host number and cable card id number (not the letters that are on the card) if the card has been authorized it should say it's been authorized on this page. Now I only have experience with the SA cards and it sounds like you have Motorola cards and hosts so the other aps will be different and have different values. When you initially posted the CA page, the second tuner was "short" compared to the first tuner which would look like it wasn't authorized or some other problem.

See that's strange, because from everything I saw I had nearly identical values everywhere in the Digital Tuner diagnostics (once I got the cards in the right tuners that is...)  I think there may be a possibility that they have both cards setup with one tuner? 

JohnW248:

It may be you have to a replacement cable card for the second tuner. It sounds like it was doing everything it's supposed to without a card installed. That would point to a pairing problem or a bad card. Once a card has been activated it's kinda hard to reset them without reflashing them.

Yea, I really hope not...  that's gonna require more field tech appointments, and that's always wasteful of anyone's time, waiting on them and their 4 hr windows...

JohnW248:

You can try what I've had to do with tv sets that won't reset. That's a total shut down and since you have internal tuners it would mean shut down, unplug the computer, removed the cable cards, remove the tuner cards. Restart with the cards out, shut down, put the tuner cards in (without cable cards) restart. Shut down, install cable cards and then go through tv set up. The host numbers should turn up in Media Center.

  Wow!!  Talking about painful!!!

JohnW248:

If you do this, make sure you mark the cable card and tuner. Do not swap them since that will swap the host and cable card ID numbers and the cable system will not be able to hit the card and I think the system flags the card as bad or stolen and then it has to be replaced. If you put them back in where they came from, then you should be able to get a hit from the cable company (we can do it on automated dial in to Time Warner through the voice prompts and it automatically sends hits to all the item on your account).

  roger that.  I did have the cards reversed at one point, because when I finally figured out that I needed to flip them over (I had them in upside down) I noticed they were now being seen by the tuners, however, neither one was showing any video, so I decided to swap them around to the other tuner and try them again, and one started working....  The one card that's working with the one tuner, it will be staying with that same pairing unless it too stops working for some reason, which I wouldn't be even slightly surprised if it stopped at this point....

JohnW248:

To get your other tuners to work (after you get this working) I think you'll have to do the registry hack for multiple tuners and I don't now if the guide will work without TV Pack 2008 installed.

You've got to be kidding!!    I was told by VM and users on this forum that I can get two ATSC tuners and two CableCards working WITHOUT a hack of any kind.... and since the HDHR is looked at as an OTA tuner (even when its doing clearQAM) that it won't be a problem, they'll all just work and play happy together without any regedits....  Grrrrrrrrrreeeeeeeeeeeeeaaaat. 

 

Also, one other thing I'll throw out there that seems like it may be a problem even after I get both cableCards working (if I ever get them both working)...  On the one tuner that is getting most of my premium channels, I noticed this weekend it wasn't getting TLCHD....  I'm hoping that was just something they need to resolve on their end (making sure my cablecard sees all the channels I pay for) and NOT a SDV problem....  it got me wondering....  does Charter have any HD channels in SDV only?  Did I spend almost $3k and won't be able to get all the channels I had on their 15/month HDDVR?  That would um, suck to say the least.

---

myspace.com/patsowellproject

Velocity Micro Z70:
Vista Ultimate 32-bit
Core 2 Quad Q9450
4GB DDR2-800
512MB ATI Radeon 3450
2 x ATI OCUR DCT's
HDHomeRun dual QAM
300GB 10k RPM for OS
2TB RAID5
2 x Xbox 360's
52" LCD 1080p
40" LCD 1080p

FSUGrad1999:

JohnW248:

To get your other tuners to work (after you get this working) I think you'll have to do the registry hack for multiple tuners and I don't now if the guide will work without TV Pack 2008 installed.

You've got to be kidding!!    I was told by VM and users on this forum that I can get two ATSC tuners and two CableCards working WITHOUT a hack of any kind.... and since the HDHR is looked at as an OTA tuner (even when its doing clearQAM) that it won't be a problem, they'll all just work and play happy together without any regedits....  Grrrrrrrrrreeeeeeeeeeeeeaaaat. 

 

Also, one other thing I'll throw out there that seems like it may be a problem even after I get both cableCards working (if I ever get them both working)...  On the one tuner that is getting most of my premium channels, I noticed this weekend it wasn't getting TLCHD....  I'm hoping that was just something they need to resolve on their end (making sure my cablecard sees all the channels I pay for) and NOT a SDV problem....  it got me wondering....  does Charter have any HD channels in SDV only?  Did I spend almost $3k and won't be able to get all the channels I had on their 15/month HDDVR?  That would um, suck to say the least.

Get VM to tell you step by step how to get all four tuners working and then tell us--perhaps there's a trick--maybe it's supposed to work just as is but since your's went away I think they need to tell you how to make it come back.

I don't know if Charter is doing SDV or not, but I do know that if it's a recent channel they'll show up on the set top boxes and cable DVR before they show up on cable cards and it has to do with how soon they write the new channel map and ship it out. Cable cards have always been the last thing cable companies have updated. It will be interesting to see how well SDV goes over since it could get alot of people to switch to DirectTV or FIOS where the problem doesn't exist and there are more HD channels to begin with.

If there's enough noise about SDV, perhaps they'll think twice about it since the choice might be SDV and fewer subscribers and they're in a business that doesn't have much future as it stands right now.

Why don't you call Charter back and get THEM to read to you the host ID and CableCARD ID that they have and make sure you don't have two cards paired to one host. The host ID number of each tuner is different. Print your Host ID screen for each device and make sure they haven't used "o" for "0" for example.

 

John

---

XPS420: Quad, 4 Gig, 650/1T internal, 3 eSata
Dual ATI Cable Cards (SA-800 M)
T-W W Valley (LA)
ATI Radeon HD3870 (DVI/HDMI)
3 Maxtor NAS (320/500/1T)
2 XP, 1 Macintosh X (10.4.11), HP 280N extender, Linksys DMA2100, DMA2200
Promise Ns4300 Raid 5

FSUGrad,

I am in the ATL also... You can get HDR and cablecards to work without a registry hack.  You will just have two versions of the same local HD channels -   

You need to run the setup again. Say you wish to setup manually. Select anntenna as the signal first, after that VMC will as you if you have any additional signals you wish add, say yes then select cable tv. It will then work you through the  setup of your cablecards. After that it will have you download the guide and the it will scan through and give you the signal levels on your off air signals.  By the way this will still work with hdr clear qam patch.

Charles

ejezuba:

FSUGrad,

I am in the ATL also... You can get HDR and cablecards to work without a registry hack.  You will just have two versions of the same local HD channels -   

You need to run the setup again. Say you wish to setup manually. Select anntenna as the signal first, after that VMC will as you if you have any additional signals you wish add, say yes then select cable tv. It will then work you through the  setup of your cablecards. After that it will have you download the guide and the it will scan through and give you the signal levels on your off air signals.  By the way this will still work with hdr clear qam patch.

Charles

Yea, when I unplugged the power from the DCT's, rebooted, and reran the setup tuners, I got the HDHR tuners back....  i then rebooted and plugged my DCTs back in, it recognized them and still saw the HDHR...  I think I may have hit "auto" at some point, and once you do, the choice to set it up manually either never comes back, or you have to do what I did to get it to show back up.

Thanks for letting me know it will work without a regedit though!!

---

myspace.com/patsowellproject

Velocity Micro Z70:
Vista Ultimate 32-bit
Core 2 Quad Q9450
4GB DDR2-800
512MB ATI Radeon 3450
2 x ATI OCUR DCT's
HDHomeRun dual QAM
300GB 10k RPM for OS
2TB RAID5
2 x Xbox 360's
52" LCD 1080p
40" LCD 1080p

g808:

Sorry to ask something so simple, but do you have the cards inserted the right way? I don't mean opposite ends of the card, but the label can face left or right, so try both ways to see if that helps. I first inserted my card the wrong way since the label indicated it should go in one way, but the opposite was true in my case.

Thanks for posting this.... I feel like a complete moron now not having tried to flip the card around... :)

---

Sony VGX-XL3 Stock

NizZ8:

g808:

Sorry to ask something so simple, but do you have the cards inserted the right way? I don't mean opposite ends of the card, but the label can face left or right, so try both ways to see if that helps. I first inserted my card the wrong way since the label indicated it should go in one way, but the opposite was true in my case.

Thanks for posting this.... I feel like a complete moron now not having tried to flip the card around... :)

Trust me... if you only knew how many times it happens.

---

My VMC setup:
(2) Xbox360s
System 1 -
Dell XPS410 (2.6Ghz C2D, 2GB Ram,Nvidia 8600GT, Blu-ray internal, HD-DVD external (X360 drive), (2) Vboxx DTA150s (OTA HD), 1 HVR-1150 (OTA HD) and Dish Network

NizZ8:

Thanks for posting this.... I feel like a complete moron now not having tried to flip the card around... :)

Glad I'm not the only one! 

---

myspace.com/patsowellproject

Velocity Micro Z70:
Vista Ultimate 32-bit
Core 2 Quad Q9450
4GB DDR2-800
512MB ATI Radeon 3450
2 x ATI OCUR DCT's
HDHomeRun dual QAM
300GB 10k RPM for OS
2TB RAID5
2 x Xbox 360's
52" LCD 1080p
40" LCD 1080p

FSUGrad1999:

NizZ8:

Thanks for posting this.... I feel like a complete moron now not having tried to flip the card around... :)

Glad I'm not the only one! 

At least you aren't a gator... you would have turned it on at 220. :) j/k

---

My VMC setup:
(2) Xbox360s
System 1 -
Dell XPS410 (2.6Ghz C2D, 2GB Ram,Nvidia 8600GT, Blu-ray internal, HD-DVD external (X360 drive), (2) Vboxx DTA150s (OTA HD), 1 HVR-1150 (OTA HD) and Dish Network