Info:

1.       CountryCode
DK

2.       PostCode
8000

3.       ServiceType (cable, sat, ota)
Cable

4.       ServiceProvider (name of service provider)
BDS (Broadcasting Dataservices Ltd)

5.       IssueType (list one)

A large number of channels are incorrect (new, moved, and changed channels).

6.       Description (this includes what you're seeing, and what you'd expect to see)
Channel lineup provided does not match the actual channel lineup.

7.       IssueDateTime
24/7-2008

8.       As much information from the About Guide Listings under the TV Settings section of Media Center:

1)       ProviderID
15

2)       Version
2685723497

3)       HeadendName
Telia Stofa Århus

4)       HeadendID
8430008

5)       TVSignal
Analog Cable

6)       SchemaVersion
15

7)       Language
DK

8)       StartDate
7/24/2008 2:00:00 AM

9)       EndDate
8/8/2008 4:00:00 PM

I have contacted my TV provider (Telia Stofa Århus) but they told me that the changes allready has been submitted to you.

 

Hi pkristen

Can you provide the callsigns, actual channel, and expected channel.  If your provider has a website that has the correct lineup that would be very helpful too.

Thanks

J

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This posting is provided "AS IS" with no warranties, and confers no rights.

i will do my best :-)

first a link to the channels provided by Telia Stofa Århus: http://www.antenneforeningen-aarhus.dk/Admin/Public/DWSDownload.aspx?File=%2fFiles%2fFiler%2fPDF+filer%2fKanalmoenster_1juli_08.pdf

callsigns................ actual channel................ expected channel

TVE International.................... SVT2........ 479,25

PRØVEKANAL......................... <noise>........ 495,25

DR2...................................... <noise>........ 519,25

DRUPDATE............................. K29........ 535,25

SVT1..................................... <noise>........ 543,25

SVT2..................................... <noise>........ 551,25

TV4 Sverige........................... <noise>........ 559,25

NRK1.................................... <noise>........ 567,25

TV2 Norge............................. <noise>........ 575,25

NDR...................................... <noise>........ 591,25

ZDF....................................... <noise>........ 599,25

INFOKANAL / TVAARHUS.......... <noise>........ 607,25

MBC...................................... TVE........ 447,25

SKANDINAVIA.......................... <noise>........ 631,25

TV3........................................ TV2 Zulu    should be 639,25

TV3+...................................... <noise>........ 647,25

BBC Prime............................... TV3+........ 671,25

BBC World............................... Viasat History........ 679,25

CNN........................................ TV5MONDE........ 687,25

TV2 News................................ DR1........ 695,25

TV2 Zulu................................. SVT1........ 703,25

TV2 Charlie.............................. TV4........ 711,25

TV2 Film.................................. TV3........ 719,25

TV2 Sport................................ Infokanalen........ 727,25

Eurosport................................ DR2........ 735,25

Discovery................................ TV2 Charlie........ 767,25

Kanal 5................................... <noise>........ 775,25

Kanal 4................................... Viasat Nature........ 783,25

Disney Channel........................ TV2 Sport........ 791,25

Cartoon Networks / TCM............ NRK2........ 799,25

Animal Planet........................... NRK1........ 807,25

DK4........................................ TV2 Film........ 823,25

hope you can use the information !

/pkristen

 

Hi pkristen

I have escalated this to the content provider.

Thanks

J

---

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi pkristen

The content provider is saying that this issue has been resolved.  Please let me know if you are still seeing problems.

Thanks

J

---

This posting is provided "AS IS" with no warranties, and confers no rights.