1.       CountryCode
US

2.       PostCode
40204

3.       ServiceType (cable, sat, ota)
sat

4.       ServiceProvider (name of service provider)
directv

5.       IssueType (list one)
guide data is not updating

6.       Description (this includes what you’re seeing, and what you’d expect to see)
guide only shows listings to July 9th, has not updated listings in several days. Updating guide listings and setting up the guide again have not fixed the problem.

7.       IssueDateTime
6/30/08 4:01pm

8.       As much information from the About Guide Listings under the TV Settings section of Media Center:

1)       ProviderID
1

2)       Version
2683252302

3)       HeadendName
Louisville, DIRECTV Louisville

4)       HeadendID
DITV529-

5)       TVSignal
Set-top box

6)       SchemaVersion
1

7)       Language
EN

8)       StartDate
6/24/2008

9)       EndDate
7/9/2008

Hi Shaggy43

I have downloaded the guide for your area and it list a full 14 days worth the content.  Please attempt to manually update the guide by going to Task - Settings - Guide - Get Latest Guide Listings.  If your guide does not update properly you may want to go through first run again.

Thanks

J

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This posting is provided "AS IS" with no warranties, and confers no rights.

This worked that day, and through the 3rd, but has not updated since the 3rd, even manually (just tried @16:15EDT on the 7th).

I'm currently showing Version: 2683957622, start-end of 07/02-07/17 (even though data in the guide only shows through Wed the 16th at 19:00).

Hi shaggy43

Checking todays data for you headend I get -

StartTime: 7/9/2008 5:00:00 PM

EndTime: 7/23/2008 6:30:00 PM

Version: 2684549442

 

Do you get any errors attempting to update the guide?

 

 

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This posting is provided "AS IS" with no warranties, and confers no rights.

It's been fine for a couple of days, thanks.