After reading through the link to the Vista Protected Path details, once again it is clear that Microsoft is really missing out on the most essential part of product development - and that is providing products, technology and content to end users that meet the end users wants and needs.
Everything I've ever read from MS about content protection is 100% focused on the content owner. Nothing is focused on what the user wants and this is totally ridiculous when it is the end user that ultimately pays for product development, pays for future products and ends up breaking DRM measures to get what they want.
Why the heck don't these DRM documents focus on bringing premium content to users seamlessly, emphasise managed copies of premium content (on-line storage), and making the end user happy. From Microsoft's position DRM should be leveraged and discussed as a mechanism to bring premium content to their customers, enhance their product's functionality, and ultimately improve the bottom line through increased sales.
It is difficult to imagine a large company developing a product that is focused so strongly on limiting functionality to the consumer and then expecting the consumer to pay top dollar without considering either switching to competing products or doing what they can to break DRM.
This CGMS-A fiasco is a perfect example of not looking at what the customer wants. With CGMS-A compliance being a voluntary requirement for all other PVRs, Microsoft should surely be in a position to argue they require flexibility in dealing with CGMS-A content protection too. Instead they rammed it down our throats, even in countries where CGMS-A isn't even used, and caused their product to fail to perform anywhere near as well as all other PVRs out there. To make matters worse, even after 1.5 years with essentially a broken product they haven't even released a single patch to attempt to fix the problem.
I don't know if this mess with Microsoft and DRM will ever be sorted out, but until MS starts focusing on the customer, the customer will always resort to DRM breaking methods (CGMS-A strippers, AnyDVD HD, etc.) and MS will continue to wast millions of dollars unsuccessfully implementing more and more DRM. Without focusing on the customer, DRM will always fail and will always be a financial loss to Microsoft.
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