Netflix movies not playing

Last post 11-08-2009 6:58 AM by hayj. 10 replies.
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  • 11-06-2009 5:06 PM

    • xtole
    • Not Ranked
    • Joined on 10-21-2009
    • New Member

    Netflix movies not playing

    Hi y'all,

    Never had a problem with this until today. When I select a movie from my Netflix queue (Vista WMC) and hit play, I get the normal red screen that says "NETFLIX" but it's not pulling in the movie and doesn't stream. Normally at this red screen there will be a progress bar at the bottom saying things like acquiring licenses, or determining your connection speed... shortly after that it starts playing the movie. Now I just have the red screen, no bar, no movie.

    I can stream via my PS3 or via a web browser fine from the same PC. Called Netflix, they checked my Silverlight version and said everything was fine on their end, and mine, and that the problem was with Microsoft. They transfered me to their help line and MS want $60 to troubleshoot this problem (omfg!!!). I've unstalled the Netflix "plugin" and reinstalled from the file provided by Microsoft, no luck. Vista SP2 installed.

     Problem just started today. Have streamed movies from this box in the past (actually do it quite often).

     Help!

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  • 11-06-2009 5:25 PM In reply to

    Re: Netflix movies not playing

     

    Hi, I just started having this problem today too... I have a similar set up (Vista WMC SP2) and it has been working great for quite a while now and all of a sudden today we tried to stream a movie and it sits on the red "Netflix" screen and does nothing.

     Browser based streaming works fine, my other machines in the house stream from Netflix just fine... anyone have any idea what is going on here?

  • 11-06-2009 6:17 PM In reply to

    • hayj
    • Not Ranked
    • Joined on 07-07-2009
    • Member

    Re: Netflix movies not playing

     Same here.  Nothing has changed to my system.  Red screen, no progress bar.

  • 11-06-2009 7:21 PM In reply to

    Re: Netflix movies not playing

    same thing here.  what is going on i wonder?

  • 11-06-2009 7:50 PM In reply to

    Re: Netflix movies not playing

    Ditto. Clearly something's up.
  • 11-07-2009 8:26 AM In reply to

    Re: Netflix movies not playing

     Mine quit working today too.  So far as I know no updates were applied to my system (Windows Updates are set to notify, I don't know if Netflix updated itself or not).

     Based on the above I suppose calling Netflix won't do any good....

     --zig

  • 11-07-2009 10:30 AM In reply to

    Re: Netflix movies not playing

    Same here. System stopped working for me on 11/7/2009

     I've tried the following with no luck

    • Reinstalled the "Netfilx in Windows Media Center"
    • Reinstalled Silverlight
    • Restarted the conputer
    • Logged on to a different profile

    Browser based viewing works perfectly. But I want the use of my remote. This was a selling point for my investment in this HTPC.

    I was going to restore to the factory default before reading this. Nowe that I know for sure it's not just my machine. I'll wait for M$ to come out with a fix. Perhaps it will "self resolve".

  • 11-07-2009 4:02 PM In reply to

    Re: Netflix movies not playing

    I just called Netflix, and they told me there has been a two-day problem with the Silverlight player on Vista Media Center. The guy gave me the MS phone number to call: 866-234-6020. I called, and no one was available to take my call. There is a post about this on the MS forums: http://social.answers.microsoft.com/Forums/en-SG/vistaperformance/thread/eb4a952b-bfdb-4a3a-ac32-f6b15fb02a3e

    Anyone have any ideas?

  • 11-07-2009 8:08 PM In reply to

    Re: Netflix movies not playing

     Same as everyone else, although I was first getting a message with something about the website either not working with Media Center or not working with a remote control for navigation. Never saw this one before ( I don't even have a remote connected). It gave me the option to save something to the desktop for later viewing, try again and ignore, and cancel. I hit ignore and still get nothing.

  • 11-08-2009 6:12 AM In reply to

    Re: Netflix movies not playing

     

    Mine just started working out of nowhere... which means it WAS NetFlix's problem and they fixed it.  The MS thread has similar stories... just glad its fixed...
  • 11-08-2009 6:58 AM In reply to

    • hayj
    • Not Ranked
    • Joined on 07-07-2009
    • Member

    Re: Netflix movies not playing

     Mine's working too.

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