1. CountryCode
US
2. PostCode
93312
3. ServiceType (cable, sat, ota)
Cable
4. ServiceProvider (name of service provider)
Brighthouse Networks
5. IssueType (list one)
Suddenly missing multiple channels - Provider changed nothing.
6. Description (this includes what you’re seeing, and what you’d expect to see)
Channel lineup provided does not match the actual channel lineup.
7. IssueDateTime
07/02/2009 - 7:00PM
8. As much information from the About Guide Listings under the TV Settings section of Media Center:
1) ProviderID
Unknown
2) Version
28495702
3) HeadendName
Bakersfield, Brighthouse Networks (Analog)
4) HeadendID
Unknown
5) TVSignal
Analog Cable
6) SchemaVersion
Unknown
7) Language
EN
8) StartDate
07/02/2009
9) EndDate
07/16/2009
--- FOR LINEUP ISSUES ---
1. ExpectedChannelLineup
Channels 1-74
2. ChannelLineupProvided
Channels 1-39, 62, 63, 71 (Missing everything in between)