Problem with resuming HTPC from standby (S3)

Last post 03-23-2009 11:46 AM by NiclasL. 2 replies.
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  • 03-22-2009 3:41 PM

    Problem with resuming HTPC from standby (S3)

    Hi, I have a HTPC that I have built myself with a ASUS M2N-VM-HDMI motherboard and a Hauppauge PVR 1700 Tuner card. I have installed the MCE standby tool to configure the power settings. When resuming from Standby, Media Center gives a "Decoder Error" when trying to use the tuner and I have been through every setting and trawled through forums for a solution to this without success. Only way to get the tuner to work again is a full reboot (enable/disable device does not do it). Have also tried to close MCE before putting PC to sleep then letting it wake up before restarting MCE and still the tuner fails. I have opened a call with Hauppauge who directly came back with the respose that this was a motherboard problem, but when I challanged the respone they have agreed to test and verify that they are unable to reproduce the problem on Vista 64 (all other devices resume correcly except the tuner card). have been promised a reply by mid next week.

    If anyone could confirm that they can successfuly resume a Tuner after 10 minute S3 standby on a PC running Vista 64 with a Hauppauge card it would be appreciated or have a suggestion to if there might be a fix I could have missed (been through the obvious with BIOS updates & drivers etc already)

    Thanks

    Niclas
  • 03-23-2009 6:07 AM In reply to

    Re: Problem with resuming HTPC from standby (S3)

    It might be worth giving a tool called "devcon" a try - you can make a batch file that will run on suspend or resume to disable / enable hardware and also refresh pci / usb hardware info etc.

    I used to use it with an old hauppauge analogue tuner card with good results - on 32bit vista though.

    I assume you have tried various versions of drivers for the tuner card, and bios / drivers for the motherboard and graphics / sound card?

    I have found that the latest hauppauge drivers are not always the best !

    Win7 x64, Intel d975xbx2, Q6600, 6GB RAM, 500gb sys + 1tb rec tv, HD4550, Pinnacle 7010ix, Hauppauge Nova-hd-s2.
  • 03-23-2009 11:46 AM In reply to

    Re: Problem with resuming HTPC from standby (S3)

    I have tried Devcon, but cant get it to work, get "Can not disable device", worth noting which I perhaps wasnt clear about is that a manual disable prompts for a restart to take effect, which could be why Devcon isnt working.

    Have latest drivers, but perhaps worth trying an older driver, any idea where I can find this ? Hauppauge website only seem to have the latest driver available for download

    Thanks

    Niclas
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