Peskypescado, what is VMC? Is it Vista Media Center?

What was your problem to setup? Please let me know, maybe we can solve this problem together :-)

Felix

AVerMedia Technologies, Inc.

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Felix Kolotinsky
Product Manager
AVerMedia Technologies, Inc.

Is there a way to adjust the brightness / contrast output of the AVerTV Combo PCI-E analog tuner in Vista Media Center?

Live TV from this tuner is very bright compared to other video playback on the computer; such as DVD and recored TV from my other computer.

I am able to adjust the video output on my ATI video card but then Live TV looks OK but everything else is dark; DVD's and other video.

Is there software or registry changes that can be used to adjust the video output of this tuner card?

An old ATI 550 tuner card had a seperate control panel that allowed adjustment of the tuner. This kind of utility would be great.

Felixk:

Peskypescado, what is VMC? Is it Vista Media Center?

What was your problem to setup? Please let me know, maybe we can solve this problem together :-)

Felix

AVerMedia Technologies, Inc.

Yes, Vista Media Center.  I don't know exactly what is wrong, but VMC doesn't recognize that I have a compatible tuner card.  I haven't put too much effort into it, but I have tried a variety of driver versions, and none of them work.  The tuner works in every other program.

Hi, I just purchased one of these cards, and was under the impression that I could tune two NTSC channels through the one coaxial port on the card marked "TV In." This is how my nVidia DualTV card worked, for instance. Is this not the case on this card?

If so, what is the point of having the second port for OTA HD when I would have to swap cables in order to tune/record two NTSC channels at the same time?

MrNeutrino:

Poddie, MitchSchaft, why don't the two of you take a few moments away from being hypocrites and stereotyping all forum posters, and scan through some of my earlier posts? 

I've not only been through all possible steps and options to resolve my issue on my own, I've also gone through their customer support with more disconnects than answers. 

If Felix claims to be an Avermedia representative, is proactively willing to help and clarify nuances about this product and makes certain claims without backing them with data,  you may want to sit tight -  I don't see the need to.  You seem flabbergasted by my use of bold and red.  You however are completely ignorant (or choose to be) about how long since he hasn't replied. 

I appreciate his responses in the first place, I know I can't make him reply and I also fully understand if he can't run the experiment he suggested he'd try based on my earlier response (of course, you'd have known that IF you took the time to read my earlier posts).  However, if you associate your name next to a company as a rep., provide some responses, and mysteriously disappear for months in the face of an open issues and discrepancies that someone brings forth with sufficient details to back them up, you better expect the inquirer to make that issue more visible.

As for your narrow-minded views about how forums across the internet should operate: forums ARE for getting as well as providing help.  If you don't want to help, move along. 

Don't criticize those that are going through the proper channels with your stereotypes.  That's right, there is ABSOLUTELY nothig wrong with using forums to solve problems AND conversely, also help others when you can - I've done both... more than I can say for the two of you in this case.

MrNeutreno, you seem to be under the grossly mistaken impression that we are saying that you should not seek help on a technical forum.  Obviously you either did not read my post or have misunderstood it. 

In fact I had read your posts.  I see nothing in my post that contradicts that... my final advice still stands: if you are in a hurry to solve an issue with the manufacturer of a product, the official support channels for that product would be much more reliable than a forum that the manufacturer has no duty or obligation to post in.

As MitchSchaft very succinctly pointed out, the issue with your question was the incredibly rude and obnoxious fashion in which you posted it.  It was demanding, accusatory, and in very poor taste given that it was a request for someone to help you.  If you wish to pursue the matter with AverMedia here, I would point out that you would likely have much better luck being polite, rather than going in with all guns blazing.

milkman.dan:

Hi, I just purchased one of these cards, and was under the impression that I could tune two NTSC channels through the one coaxial port on the card marked "TV In." This is how my nVidia DualTV card worked, for instance. Is this not the case on this card?

If so, what is the point of having the second port for OTA HD when I would have to swap cables in order to tune/record two NTSC channels at the same time?

MilkMan, I believe you need a splitter to connect both inputs at the same time.  I agree that it would make more sense to just split it internally to the card, but this card (nor any of the others I have looked at recently) doesn't seem to do that.

Poddie,

Absolutely no gross misunderstanding on my part... These comments applied to MitchSchaft's absurd, non-sensical, stereotypical, rude and therefore hypocritical one-liner: "Most of the posts here, and any other tech forum, are from people who don't want to solve things themselves."  Sign of a truly ill-informed person.  My rebuke here had nothing to do with your comments.

As I mentioned earlier, my sole intention in this process has been to draw someone's attention to the issue.  Gratned the use of red bold and multiple questions / exclaimation points may not have garnered the type of attention that I was originally hoping for.  That said, to repeat myself again, it's never been my intention to insult Felix.  I've never denied his willingness to help - was explicit to thankfully acknowledge that.

Yes, I did read your post until your suggestion about going through the official channels.  No, I do NOT fully agree with your suggestion...  I've been down that path and there is a documented disconnect between their and Felix's resposne.  Hence my escalation. 

Specifically in this case, it does NOT matter that this is the unofficial forum to get information about M780.  Felix proactively started the thread (which by the way is very rare and therefore a big plus for Felix / AVerMedia in my mind), identified himself early on as the product manager for this specific tuner card, and has been helping resolve all open questions / issues.  That to me makes this thread and forum / venue, just as good a source OR BETTER to get responses or even escalations on disconnects, compared the 'standard' customer support based help route.  Hence, I don't undestand the logic behind your suggestion.

In short, if you go the extra mile to market your product AND help people via this thread, you are bound to be (as something I'd be willing to bet on) diligent and dedicated enough to ensure that the accurate specs. of this card are made public (PCIe slot compatibility in this case).  I highlighted that there was a disconnect in this area, waited for over a month with no response, and (I admit in hindsight based on his recent update) prematurely took the delay to mean that he didn't want to address this issue anymore. 


Felix,

Thanks for the clarification regarding the reasoning behind your recent hiatus, as well as your continued diligence in helping answer multiple open questions!

I'm fully aware that despite your first response to my message last month confirming you'd run experiments for the x4 slot on Asus P5B-VM or similar MBs, that the final actions are at your discretion - can't make you do anything.  That said, my frustration off late came from the fact that the hilighted disconnects (between your responses and that of customer support) I detailed a while back, seem to be going unaddressed.

I now understand the reason for the long open issue and apologize if I've come out the wrong way to you - has never been my intention.  To the contrary, one of the reasons I joined this forum was when / because I saw your original post as an employee starting this thread AND helping people.  A rare behavior indeed  and one I'm thankful for.

Thanks for re-promising to run the experiment using a x4 (and if you prefer, x8 in addition) slot based tests.  From what little I've read of the PCIe CEM spec. version 1.1, I can't imagine how a motherboard using one of the industry standard chipsets (G965 + ICH8) can be the culprit.  Put differently, I'm not sure what role the motherboard can play here in breaking this compatibility - hence my suspicion was M780.

That said, I'm interested in the results of your experiment.  Please consider either the same motherboard (Asus P5B-VM) or a similar one that has the same Intel chipset family with a x4 slot (e.g. Foxconn P9657AA-8KS2H).  Trying more than one motherboard is also important as this also helps answer the critical question as to whether this no-detection in x4 slot issue is motherboard related, chipset related or card related.

Thanks again for your continued help in verifying the complete PCIe slot compatibility for this card and helping customers with x4 / 8 slots, make informed purchase decisions!

The first step to recovery is admitting you have a problem

http://encyclopediadramatica.com/images/thumb/0/0e/Itg_quarterly.jpg/416px-Itg_quarterly.jpg

Give that advice to yourself before preaching to others.

I just wanted to let you all know I have one of these cards and it's working very well for me -- good reception of Comcast cable clear-QAM channels, as well as analog cable channels.

Also, no overheating at all.  Whole case never gets above 30C, according to two thermocouples I have in the case.  System:

   AMD Athlon 64 X2 4800+ Brisbane 65nm @2.5 GHz, stock cooler
   2 GB RAM, Patriot
   Zalman HD 160 XT htpc case (comes with 3 very quiet exhaust fans built in + thermocouple temp sensors + touchscreen and monitoring s/w + some other goodies)
   MSI Nvidia NX 8600 GTS
   Asus M2N-E  -- note this mobo has two PCI-E 1x slots, one of which has the AVerTV Combo in it
   OS:  Windows MCE

Though I'm not using MCE as I didn't know before I bought it (d'oh!) that it doesn't support QAM.  Sigh.  But the Avermedia s/w -- both AVer MediaCenter and AVer TV 6 -- work well for both watching & recording. 

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who doesn't love gadgets?

Follow-up:  I have run into one issue with this card and/or the AVerMedia and AVer TV apps -- no channels above 110.  Unfortunately, this means no Fox HD or the other PBS channels beyond WHYY (we have 5 PBS stations here in Philly).

I also have a DVICo Fusion HDTV 5 Gold in another case, and it gets about 5-10 additional channels beyond what the AVerTV Combo is finding, and it picks up all the Comcast music channels as well.  I really prefer the AVerTV card -- better digital picture (no stuttering), better recording, better s/w (can rename channels).  But having it cut off in frequency before it has found all the channels is annoying.

Any ideas?  Is there a config file somewhere that I can change to goose it to go higher?  Or is it a h/w limitation?

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who doesn't love gadgets?

For the most part, this is a great thread.  I have two of these cards and quite like them, and I follow this thread with interest on an ongoing basis.

That being said, I'm finding myself distracted by posts like the following:

MitchSchaft:

The first step to recovery is admitting you have a problem

http://encyclopediadramatica.com/images/thumb/0/0e/Itg_quarterly.jpg/416px-Itg_quarterly.jpg

MrNeutrino:

Give that advice to yourself before preaching to others.

Can I suggest that you guys take this frouhaha elsewhere?  It's really not contributing anything to this thread or the forum in general (pardon me mods if I'm stepping on any toes) - I come here for Media Center-based information and discussions, not petty bickering.

Thanks,

g.

 

I guess you couldn't have PMd us instead of strutting out for all. MrNeutrino and I will have to help cleanse this place!

MrNeutreno, just wanted to let you know I appreciate your last response, which was much calmer and well explained.

I will also admit I had forgotten that Felix actually started this thread (long ago), which is a good point as to why to continue to seek his help here.

Although I stand by my biggest gripe about the post not being appropriate, it would seem it was just a passing bad mood. :)

Thanks!

Hey folks,
I have an EVGA 680i Nvidia mobo and run Vista Ultimate 64 (applies to 32 as well as I have ran both over the months on this hardware). I have 2 AVERMEDIA PCIeX1 Combo Cards and can confirm that they work weather I plug them into either of the 2 available PCIeX1 slots or the single PCIeX8 slot or either of 2 available PCIeX16 slot on my mobo.
I also have an Adaptec 31205 HBA Raid card that is also PCIeX8 that equally works in any  X16 on my motherboard.

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Ciao,
Joey