Montyward:
I was right at my 21 day return window for the computer so I called Dell to see if I can return it, since I don't want to be stuck with a computer without the tuners and I wanted to at least evaluate the entire system and decide if it was worth keeping. They said I could return it now, or that I could have a $150 discount. I asked for $300 and we ended up at $250.
Maybe you guys with delayed tuners can get a similar deal.
Dell and I had it out over this; the 21 day return date vs. the delivery date of the tuners. They offered me absolutely nothing when I went to cancel. I argued that I need to fully test the full product (including the tuners). They had no idea what I was talking about; and offered me another tuner (non CableCard) which obviously did nothing for me. I ended up getting things and they do work; but it was a frustrating time going back and forth with Dell. I would have preferred to have full system shipped together; as it was my 420 stayed in the box until the day before the delivery of the tuners.
Frustrated (and jealous).
Dell XPS420, 2.4GHz Quad Core
3GB 800MHz RAM, 2 x 500GB HD
Dual ATI DCT
HD Homerun
......all feeding directly to a Panasonic 50" Plasma