Thanks all for the information.  We are working to identify what the source of this issue is.  It does not seem to be an issue with the data as first thought.  I will keep you updated as information becomes available.

Thanks

J

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This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks for the prompt follow-up... no one can blaim you for not keeping us in the loop on this one.

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My VMC setup:
(2) Xbox360s
System 1 -
Dell XPS410 (2.6Ghz C2D, 2GB Ram,Nvidia 8600GT, Blu-ray internal, HD-DVD external (X360 drive), (2) Vboxx DTA150s (OTA HD), Adaptec Dual Tuner (fed a steady diet of DirecTV... sadly NOT in HD)

yes, thank you. If you need log files of something as well I will be glad to provide it.

Will we get a custom hotfix if you guys figure out what the problem is?

csise:

Thanks all for the information.  We are working to identify what the source of this issue is.  It does not seem to be an issue with the data as first thought.  I will keep you updated as information becomes available.

Thanks

J

Jason -

If you need a mcdiag let me know.

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My VMC setup:
(2) Xbox360s
System 1 -
Dell XPS410 (2.6Ghz C2D, 2GB Ram,Nvidia 8600GT, Blu-ray internal, HD-DVD external (X360 drive), (2) Vboxx DTA150s (OTA HD), Adaptec Dual Tuner (fed a steady diet of DirecTV... sadly NOT in HD)

Yes, thanks for staying on top of this now. I'm also willing to give logs, diags, write up a reproduce case, etc.

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-- jcf

Jeff or Jason

Any news on this one?

---

My VMC setup:
(2) Xbox360s
System 1 -
Dell XPS410 (2.6Ghz C2D, 2GB Ram,Nvidia 8600GT, Blu-ray internal, HD-DVD external (X360 drive), (2) Vboxx DTA150s (OTA HD), Adaptec Dual Tuner (fed a steady diet of DirecTV... sadly NOT in HD)

Nothing yet.  I will notify you as soon as I get more information.

J

---

This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks for the reply.... waiting with anticipation.

---

My VMC setup:
(2) Xbox360s
System 1 -
Dell XPS410 (2.6Ghz C2D, 2GB Ram,Nvidia 8600GT, Blu-ray internal, HD-DVD external (X360 drive), (2) Vboxx DTA150s (OTA HD), Adaptec Dual Tuner (fed a steady diet of DirecTV... sadly NOT in HD)

Good news is we are getting traction on this issue.  Testers have been able to reproduce the error consistently and the developers are taking a look.  This appears not to be a data issue as most of you already figured out but in how MCE responses to a guide refresh.  Best suggestion at this point is to follow Mr. Millers work around ( http://thegreenbutton.com/forums/thread/242798.aspx ).

Thanks to all of you that participated in identifying this issue.

J

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This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks for the update...

---

My VMC setup:
(2) Xbox360s
System 1 -
Dell XPS410 (2.6Ghz C2D, 2GB Ram,Nvidia 8600GT, Blu-ray internal, HD-DVD external (X360 drive), (2) Vboxx DTA150s (OTA HD), Adaptec Dual Tuner (fed a steady diet of DirecTV... sadly NOT in HD)

Actually Jason -

I got a few more today and they were on channels that were "fixed"

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My VMC setup:
(2) Xbox360s
System 1 -
Dell XPS410 (2.6Ghz C2D, 2GB Ram,Nvidia 8600GT, Blu-ray internal, HD-DVD external (X360 drive), (2) Vboxx DTA150s (OTA HD), Adaptec Dual Tuner (fed a steady diet of DirecTV... sadly NOT in HD)

Is this issue related to the fact that my guide is now always "behind", and I only get 2, maybe 3 guide updates a weeks any more, vs. 6x as-normal? I'm looking at my guide data now, and the End Date is 08/28/2008, and it's the 18th...

 

Headend still DITV529-, version is 2687572837, and this has been going on for a couple of months, and has been discussed on-and-off here.

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-- jcf

Do we have a solution to this???  my guide is still showing blank HD entries!!!!

I was wondering if there was any update to this as well. I would also like to let you guys know that I didn't have this problem when I had DISH Network, it only started when I switched to DirecTV. I hope this helps.

Still waiting on an update to this. I was hoping this fix would be included in the October 2008 Cumulative Update for Media Center but it hasn't.

Any word from anybody?